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Terms & conditions

Website usage terms and conditions

Welcome to our website. If you continue to browse and use this website, you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy govern r d diesels relationship with you in relation to this website. If you disagree with any part of these terms and conditions, please do not use our website.

The term ‘r d diesels ‘or ‘us’ or ‘we’ refers to the owner of the website whose registered office is R D Diesels Ltd Unit 26 Hall House Ind Est, Beehive Lane, New Hutton, Kendal, Cumbria, LA8 0AH

Our company registration number is 12856015. The term ‘you’ refers to the user or viewer of our website.

The use of this website is subject to the following terms of use:

The content of the pages of this website is for your general information and use only. It is subject to change without notice.

Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness or suitability of the information and materials found or offered on this website for any particular purpose. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.

This website contains material which is owned by or licensed to us. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions.

All trademarks reproduced in this website, which are not the property of, or licensed to the operator, are acknowledged on the website.

Unauthorized use of this website may give rise to a claim for damages and/or be a criminal offense.

From time to time, this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

Your use of this website and any dispute arising out of such use of the website is subject to the laws of England, Northern Ireland, Scotland and Wales.

Returns

We accept returns within 30 days of purchase as long as the item is unused and in it’s original packaging with proof of purchase. An exchange or refund will be issued as long as your return meets our Terms and conditions.

** All returns must be authorised prior to the return by Email. sales@rddiesels.com **

If your product develops a fault within 30 days of purchase please contact us first via Email sales@rddiesels.com and we will try to resolve the issue.

Cancellation Policy

Once an order has been placed you have a 10 minute window to notify us with your intention to cancel your order before your order is passed to our warehouse team.

Please contact us via Email. sales@rddiesels.com or Tel. 01539 730972  and we will endeavour to cancel your order.

If your item has been despatched and we are unable to cancel , you will be able to return the item at your own cost as long as the item meets our Terms and Conditions for returns above.

 

UK Delivery Information

For Next Working Day delivery, orders must be placed before 10am Orders placed after 10am will be despatched the Next Working day. Working days are from Monday to Friday and exclude Weekends and Bank Holidays, i.e orders placed after 10am on Friday will not be despatched until Monday. Orders placed after 10am Friday where the following Monday is a Bank Holiday,will not be dispatched until following Tuesday.

Postage details

Free UK Mainland Delivery – Royal Mail 2nd Class Standard delivery Despatch = 2-3 Days

Next Day UK Mainland Delivery – DPD Despatch = 1-2 Days

Delivery times are estimates and are not guaranteed … R D Diesels Ltd is not responsible for and cannot affect the delivery times once the order has left our premises. If you are not in at the time of delivery the postman/courier will generally leave a note to say that the parcel has been taken back to the depot where you may pick it up/request a re-delivery. Once Royal Mail have attempted to deliver, it is It is the customer’s responsibility to make collection or re-delivery arrangements with Royal Mail.

International Shipping information

Please email us at sales@rddiesels.com and we will be happy to quote you for shipping prices outside of the UK Mainland.

Since the UK’s exit from the EU on 31/12/20, your country’s customs require various Import duties to be paid prior to delivery of your order. Any Fees/Duties for overseas shipments are the responsibility of and must be paid by the customer. Fees are not the responsibility of R D Diesels Ltd.

Currency

All prices are in GBP Excl VAT

Exports

Any export duties are the responsibility of the purchaser and we will not be held responsible for any charges incurred.